Privacy policy

tolomart trading PLC (tolomart or we) apply the following privacy policy in regards to the use of www.tolomart.com . This policy applies to the information collected through the website .we gather your personal information to provide the necessary products and service to you. Personal information associated with your account will be kept until your account is deleted.

If you are an individual (customer) at the time you register to be become user of tolomart you may be asked to fill out your email and create a password for your account that you are going to open on the site. We record information of our customers whenever they make any purchase or visit the site including their name, address, and phone number.

International users

tolomart trading plc is based in the Addis Ababa, Ethiopia  and, regardless of where you use our services, the information collected as part of that use will be transferred to and maintained on servers located in the United States. Any information we obtain about you will be stored in accordance with U.S. privacy laws, regulations, and standards, which may not be equivalent to the laws in your country of residence. By using our services, you consent to this collection, transfer, storage, and processing of information to and in the United States.

What information do we collect about you?

We only collect your information from you when you order goods or services on our website, when you complete any customer survey or through cookies.

We collect this information in order to enable orders, such as name, address and phone number

How do we use your information?

We use the order information that we collect generally to fulfill any orders placed through the site (arranging for shipping, and providing you with invoices and/or order confirmations).

To communicate with you

We use your information to communicate with you. For example, we may send you text messages or other notifications about the status of your orders and deliveries. We may also contact you with promotional offerings or other communications that may be of interest to you. If we send you marketing emails about services that may interest you, each email will contain instructions permitting you to “opt-out” of receiving future email marketing communications. In the event you contact us, we use certain information to respond to your questions and assist you with any issues that may arise in your use of the Services. 

For account and network security purposes

We care about keeping you secure and safe while using our services. Keeping you safe requires us to process your Information, such as your device information, activity information and other relevant information. We use such information to combat spam, malware, malicious activity or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information.

Service providers

We may share your information with our third-party service providers for certain business purposes. This information is provided in order for them to provide us services such as payment processing, advertising services, marketing partners, web analytics, data processing, IT services, customer support and other services. These third-party service providers have access to your Personal Information only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your personal information for any other purpose.

Data retention

We will retain your personal information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Social media usage

You may choose to enable or log in to our services via various online services, including social networking services like Facebook and Google. Our Services also may enable you to access social networking services such as Facebook and Google or indirectly through our services.

Cookies and google analytics

Accepting cookies is not necessary to visit our website, but mandatory in order to complete correctly an order.

What are cookies? Cookies are small text files placed on your computer while visiting websites. They are necessary to have websites work more efficiently or to provide information to the websites owners. We collect cookies to remember your IP address, so that you can save time when coming back on our website. To get more information about cookies, please visit www.allaboutcookies.org.

www.tolomart.com uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” (see above). The information generated by the cookie about your use of the website will be transmitted to and stored by Google on server.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website.

Information collected automatically

Technical information – We collect technical information associated with your activity on our Site and may include information related to your browser and operating system, IP address (the internet address of your computer) unique device identifiers, and other information such as your device type. We use such information for diagnostic and statistical purposes and to administer our services.

Site usage information – We collect information to a better understanding of customer’s traffic patterns and site usage. This may include the webpage that you were visiting before accessing our site or mobile application, the pages or features of our site or mobile application that you browsed to inform us which part of our site, app and services you visit and how much time you spend there. This information is used to analyze and improve our Site and to provide our customers with a better user experience.

Site preferences – We collect information about your preferences to make your use of the site more productive through the use of cookies.

How we use cookies

We use first-party and third-party cookies for the following purposes:

To make our services function properly to improve our services; to recognize you when you return to tolomart and to remember information you have already provided, such as items already in your order cart;

To collect information about your activities over time and across third party websites or other online services in order to deliver content and advertising tailored to your interests; and to provide a secure browsing experience during your use of our services.

How to manage cookies

You may disable the use of cookies by modifying your browser settings. If you choose to disable cookies you may not be able to fully experience the interactive features of our services. For more information on cookies and how to disable cookies visit www.ftc.gov/ftc/cookies.shtm or https://www.usa.gov/optout_instructions.shtml.

Mobile applications

Depending on your permissions, we may receive your Personal Information from your internet service and mobile device providers. Users of mobile devices who do not want to receive interest-based advertising may opt-out in several ways. Learn more about your choices for mobile devices by visiting http://www.aboutads.info/appchoices. Each operating system, (iOS for Apple phones, Android for Android devices, and Windows for Microsoft devices) provides its own instructions on how to prevent the delivery of tailored in-application advertisements. You should view your device or system “Settings” to determine how you can opt out of use of your device ID for “cross-app” personalized advertising.